Contact Us
Have questions or feedback? We're here to help! Fill out the form below, and our team will get back to you as soon as possible.
Office Address
Rm.517, New City Centre,Kowloon.HK
651 N Broad St Middletown De .USA
Client Support:
IP Inquiries:
Main Office: (123) 456-7890
Business Hours
Monday to Saturday: 9:00 AM - 6:00 PM
VISIT US
Frequent Asked Questions
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-10 business days to arrive. Overseas deliveries can take anywhere from 7-15 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Where is your company located?
Our main office is in Los Angeles, California, while design and manufacturing are headquartered in Hong Kong.
Is it safe to submit my credit card information on your website?
Yes, it is. We are proud to say that we have never had a problem with the security of any customer’s information. The website is equipped with a hacker safe program that is monitored and tested daily.
What credit cards do you accept?
We accept credit and debit cards with the Visa, Master card, Discover or American Express logo. Please feel free to contact us if you have any further questions:
Email Us: service@taanaaajewelry.com
When will my credit card be charged for an order?
The credit card will be charged at the time the order is placed.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
What Is The Difference Between Simulated And Genuine Gemstones?
Genuine gemstones are naturally occurring and form under diverse conditions over millions of years. These gemstones are first mined and then cut, faceted, and polished by master craftsmen to improve their appearance. Simulated and synthetic stones are created or grown in laboratories. These stones mimic the color of genuine gemstones and offer a quality stone alternative with a choice of vibrant colors and sparkling cuts at a fraction of the cost.
How Are Lab Diamonds Made?
Lab diamonds are grown using advanced technology that mimics their formation in nature. As beautiful as mined diamonds, they have the same physical, chemical, and optical properties, and are cut and polished by master craftsmen. Lab diamonds are a modern alternative that offers 35% more value, giving you the most sparkle for your budget.
What Is Moissanite?
Moissanite is composed of silicon carbide and is similar to diamonds in durability, color, and brilliance. Their unique rainbow sparkle and affordability set moissanite gemstones apart from comparable diamonds. Natural moissanite is also very rare. Today, moissanite is lab-created and offers uncompromised quality and exceptional value.
What are the benefits of moissanite?
Top benefits of Moissanite:
- Created in a lab with minimal environmental impact
- More affordable than diamonds of comparable size
- Similar to diamonds in brilliance, color, and durability