FAQs
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Where is your company located?
Our main office is in Los Angeles, California, while design and manufacturing are headquartered in Hong Kong.
Do you have any retail locations?
In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.
Is it safe to submit my credit card information on your website?
Yes, it is. We are proud to say that we have never had a problem with the security of any customer’s information. The website is equipped with a hacker safe program that is monitored and tested daily.
What credit cards do you accept?
We accept credit and debit cards with the Visa, Master card, Discover or American Express logo. Please feel free to contact us if you have any further questions:
Email Us: service@taanaaajewelry.com
When will my credit card be charged for an order?
The credit card will be charged at the time the order is placed.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.